At Mapgenia SL, we are committed to protecting and respecting your privacy

This policy explains when and why we collect personal information about you, how we use it, the conditions under which we may disclose it to others, how we keep it safe and secure and your rights and choices in relation to your information.

Who are we

Kaizen for Pharma is responsible for the personal data that you share with us. When we say “Mapgenia SL”, “us”, “our” or “we”, this is who we are referring to. Mapgenia SL is the “data controller” for the purposes of applicable data protection laws. Please see the “Contact Us” section for our contact details.

What information is being collected?

Personal data we process about you and its scope differs, by purpose and services provided:
For marketing purposes incl. sending business messages and personalizing advertising.

  1. Contact details (first name)
  2. Contacts details (email, phone number)
  3. Company name

How is it being collected?

Given us directly
We obtain personal data directly from you (especially when entering into a contract and during a contractual relationship), on the basis of your visits to our website (see the cookies section below) or the registration forms you have filled in.

When you visit our website
We, like many companies, automatically collect the following information:

  1. technical information, including the type of device you’re using, the IP address, browser and operating system being used to connect your computer to the internet. This information may be used to improve the services we offer.
  2. information about your visit to this website, for example we collect information about pages you visit and how you navigate the website, i.e. length of visits to certain pages, products and services you viewed and searched for, referral sources (e.g. how you arrived at our website).

We collect and use your personal information by using cookies on our website – more information on cookies can be found under the ‘Use of Cookies’ section below.

How will your information be used?

We use your personal information for the following purposes:

  1. Communicating with you and managing our contractual relationship;
  2. Analyzing, evaluating and improving our customer service;
  3. Resolving your complaints and complaints;
  4. The fulfilment of our legal obligations; and
  5. To inform about changes and innovations in the products and services provided and our personalized offers.

If it is necessary for the conclusion and performance of the contract or for the protection of our legitimate interests related to the conclusion or fulfilment of the contract, upon your consent or if permitted by legislation that also provides for the protection of your rights, we use technology especially for the creation of your customer profiles for the above purposes.

We retain your personal data only for as long as any of the above-mentioned processing purposes takes place and then only for a period and under terms and conditions in accordance with applicable legal regulations.

If consent is granted for marketing purposes (including profiling for the purpose of offering good goods and services and processing cookies), this period shall be 3 years from the grant of the consent, its renewal or the creation of our legitimate interest. In other cases, the processing time is the result of processing or is provided by law.

Who will it be shared with?

  1. We don’t share customers data, so you are safe with us.
  2. Your personal data will never be transferred and stored outside of the European Economic Area (EEA).

Lawful Processing

The legal basis that enables us to process your personal information depends on the purpose for which we process the personal data. We can therefore process your personal information in your specific case without your consent because:

  1. It is necessary for the purpose of concluding or performing a contract with you;
  2. it is necessary for the protection of our legitimate interests (in connection with the application of the claims of concluded contracts or in connection with the analysis and improvement of our services);

With your consent, we may process your personal data for marketing purposes, that is, our product offerings, newsletters, or other business communications by sending to your email address and using personalized marketing and remarketing. You may at any time revoke your consent to the use of your personal information by sending us your notice of withdrawal to our email

When we legitimately process your personal information in this way, we consider and balance any potential impact on you (both positive and negative), and your rights under data protection laws. We will not use your personal information where our interests are overridden by the impact on you, for example, where use would be excessively intrusive (unless, for instance, we are otherwise required or permitted to by law).

Your Rights

In connection with the processing of your personal data, you have the following rights in particular:

  1. The right to clear, transparent and understandable information about how we use your personal information and what your rights are;
  2. The right of access to personal data and the provision of any further information relating to its processing by the Company;
  3. The right to correct inaccurate and incomplete personal data;
  4. The right to delete your personal information, especially if
    (I) you no longer need it for further processing;
    (II) You have withdrawn your consent to their processing;
    (III) you have reason to object to their processing;
    (IV) have been processed unlawfully; or
    (V) must be erased according to legislation;
  5. The right to restrict the processing of your personal data if (i) you contest the accuracy of personal data for as long as we do not verify its accuracy; (ii) processing is unlawful; (iii) we do not need it any more, but you need the data for the purposes of your claims; or (iv) object to their processing until we verify that our legitimate reasons outweigh your interests;
  6. The right to object to the processing of your personal data if we process it for (i) direct marketing purposes or (ii) for the purposes of our legitimate interests;
  7. The right to acquire and transfer personal data to another service provider;
  8. The right to lodge a complaint with the institution responsible for the protection of personal data in your country.

If you wish to claim any of the above rights, please contact us using the contact details below.

Keeping your information safe

When you give us personal information, we take steps to ensure that appropriate technical and organisational controls are in place to protect it.

Non-sensitive details (your email address etc.) are encrypted while being transmitted over the Internet.

Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Use of cookies

Like many other websites, this website uses cookies. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. For example, we use cookies to store your country preference. This helps us to deliver a better more personalised service when you browse our website and improve our services.

Review of this Policy

We keep this policy under regular review. This policy was last updated in May 2018.